Project Portfolio

Role: Sr Tableau developer

ServiceNow is making the world of work, work better for people. Cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. It is growing fast, innovating faster, and making an impact on ServiceNow customers' and employees' lives in significant and important ways. With over 6,900 customers, serve approximately 80% of the Fortune 500, and it’s on the 2020 list of FORTUNE World's Most Admired Companies. ServiceNow is a platform-as-a-service provider, providing technical management support, such as IT service management, to the IT operations of large corporations, including providing help desk functionality. The company's core business revolves around management of "incident, problem, and change" IT operational events. 

•        Analyze and determines information need to the customer Out comes reports. Coordinates new data development, ensuring consistency and integration with existing data warehouse structure.

•        Participates in continues improvement efforts in enhancing performance and providing the increased functionality.

•        Providing the support to do enhancements of dashboard for the ServiceNow users and provide an accessing for the required level of permissions in tableau server.

•        Worked on GraphiQL to finding the no of data source, top viewed workbooks and sheets in Tableau Server toanalyze on it.  

•        Worked on the select portal metric to design different KPI metrics like number of tickets raised, total number of rooms assigned for each select license id and Total number of RMA count.

•        Designed the reports as per client requirements and addressing the Scrum calls/Daily Standout’s, Participated in Sprint Reviews and Addressing the stories based on the Priority level.

•        Worked on the customer out comes repots with implementing various business logic into the report level and enhancing the existing reports and dashboards. 

•        Created Custom Hierarchies to meet the Business requirement in Tableau and Publishing sheets and dashboards on server Using Tableau Desktop.

•        Created complex reports utilizing the feature like hierarchy, Parameters, Calculated, Tables, graphs, line Charts and Bar Charts.

•        Used Measure names and Measure Values fields to create visualizations with multiple measures and dimensions.

•        Test the dashboards to ensure they meet the business requirements and published them to the server.

•        Participated in weekly meeting and communicating with stakeholders and business groups.

Environment: Tableau Desktop 2020.1,2021.2 Tableau Server, MS Excel, Oracle, SAP HANA.

Client: Maxis Telecom                                                                                                                                  Aug 2019 to Dec 2024

Role: Tableau developer                    

Maxis Communications or Maxis Berhad is a communications service provider in Malaysia. Headquartered in Kuala Lumpur, Malaysia, providing a variety of communication products. Applications and value-added services for consumer’s large enterprises and small & medium business owners. Communication connectivity in Peninsular Malaysia is covered by both fixed and wireless infrastructure such as fibre network, Asymmetric Digital Subscriber Line (ADSL) network, mobile base stations, earth stations and microwave link stations. Communication connectivity in East Malaysia mainly provided by the coverage of fibre network, ADSL network, earth stations, mobile base station and microwave link stations. 

•        Designed the reports as per client requirements and to understanding the Data on reports and developed into tableau dashboards.

•        Involved in Design Stage to Mapping the required development information of Hive, Talend based client business logics.

•        Extracted data from various sources Oracle, SQL Server, AWS and Hive, HDFS is used as data storage for hive tables by using Tableau and performed join across, data blending to connect with different Data sources. 

•        Developed dashboards which are allow users to understand the data on the fly with the usage of quick filters for on demand needed information.

•        Created TopN and BottomN Sets, Bins, Groups and Hierarchies of drill down and drill up. Worked on the Lod’s  To perform the aggregation at the required dimensionality level by using level of detail expression keywords.  

•        Performed system integration of given data to Oracle Data base and replacing with data base fields names in Tableau.

•        Worked on groups, Parameters, sorts, sets and to created filters focused and effective visualizations.

•        Created different types of dashboards based on user requirements like toggling dashboard or popup dashboard, Index dashboard and Master dashboard.

•        Performed SQL scripts for testing and validating data on various reports and dashboards.

•        Test the dashboards to ensure they meet the business requirements and published them to the server.

Environment: Tableau Desktop 2019.3 Tableau Server, MS Excel, AWS,Oracle, SQL Server.

Client: USPI Health care

Role: Tableau Developer                                                                                                                Oct 2016 to Aug 2019

United Surgical Partners International (USPI) Healthcare is one of the largest healthcare technology companies in the United States. The company has a team of 17,000 that help customers improve efficiency, reduce costs, increase cash flow, and manage complex workflows. USPI Based in Addison, Texas, UNITED SURGICAL PARTNERS INTERNATIONAL (USPI) Healthcare provides improvement for before, after, and in-between care episodes. The company enables better patient care, choice, and outcomes at scale. The company had partnerships with 4,000 physicians and 50 health systems in the United States.

Responsibilities:

¨        Designed the reports as per LLD’s and Develop Tableau dashboards using various data sources and release to business on Tableau server.

¨        Worked with closely data modeling and data warehouse team to get the client required reports.

¨        Worked with Actions in Reporting, Drill Down, and Drill Through reports.

¨        Created complex reports utilizing the feature like hierarchy, Parameters, Calculated, Tables, graphs, line Charts and Bar Charts.

¨        Created and modified some of the existing reports and dashboards.

¨        Publishing sheets and dashboards on server Using Tableau Desktop.

¨        Implemented joins & blending concepts in Tableau Reports.

¨        Generated Dashboards with Quick filters, Parameters and to handle views more efficiently. 

¨        Extracted data from various sources and performed data blending. 

¨        Created views with different axis like individual axis, Blended axis and dual axis for comparison. 

¨        Developed maps manually using custom Geo-coding. 

¨        Experience with Extracting and loading with ETL Talend for in big Data.

  

¨        Developed dashboards which are allow users to understand the data on the fly with the usage of quick filters for on demand needed information.

¨        Test the dashboards to ensure they meet the business requirements and published them to the server.

¨        Participated in weekly meetings, reviews, and user group meeting as well as communicating with stakeholders and business groups.

¨        Performed Unit testing and Created SQL scripts for testing and validating data on various reports and dashboards and handled performance issues effectively in Tableau.

Environment: Tableau Desktop 10.x/2018.1, Tableau Server, SSMS, MS Excel, SQL Server.

Client: Belk

ROLE:Tableau Developer                                                                                                                             Mar 2015 to Aug 2016

Belk operates mainline and retail department stores primarily in the southern United States. Its stores offer fashion apparel, shoes, and accessories for women, men, and children, as well as cosmetics, home furnishings, house wares, jewellery, gifts, and other merchandise. The company's selected stores also include hair salons, spas, restaurants, optical centres, and other amenities. In addition, Belk stores offer exclusive private label brands. The company sells its products online and through its four flagship stores. The products and sales data are collected from different branches. The main aim of this project is to develop reports for the client which helps them to take better decisions.

RESPONSIBILITIES:

¨        Designed the reports as per client requirements and addressing the Scrum calls/Daily Standout’s, Participated in Sprint Reviews.

¨        Created Custom Hierarchies to meet the Business requirement in Tableau.

¨        Designed, developed and implemented Tableau Business Intelligence reports.

¨        Used groups, Parameters, sorts, sets and filters to create focused and effective visualizations.

¨        Involved in execution of Test Cases.

¨        Worked with Complex Filters and Calculated felids with LOD’s for Complex reports.

¨        Used Measure names and Measure Values fields to create visualizations with multiple measures and dimensions.

¨        Create calculations including arithmetic calculations, custom aggregations, date math and quick table calculations.

¨        Worked in Tableau environment to create dashboards like weekly, monthly, daily reports using Tableau desktop & publish them to server.

¨        Reviewed basic SQL queries and edited inner, left, right joins in tableau desktop by connecting live/dynamic and static datasets.

¨        Performed system integration of sample data to SQL Server Data base and replacing with data base fields names in Tableau.

¨        Interacting with the client on regular basis while releasing the dashboards in Server.

Environment: Tableau Desktop 9.3, 10.1 Tableau Server, MS Office Suite, MS Excel, SQL Server.                                                                                                                                                                                                                                                                                                                                                           

Client: Meijer retail domain   Description:

Meijer is one of the biggest Organizations in Retail Market in USA. This project is aimed at evaluation of sales performance of the business to improve customer loyalty and market share. It aims at consolidating the sales data from various stores into a centralized sales data mart. The sales data system is helpful in Analyses of sales for marketing group and reporting for sales group.

Roles & Responsibilities:

¨        Developed reports using various functions, operators, report filters and variable.

¨        Restricted the data using the Prompts and filters.

¨        Created basic calculations including string manipulation, basic arithmetic calculations

¨        Created user Prompts, Conditions and Filters for various reports to specify the reporting parameters.

¨        Developed many Reports using different Analytics Views using numerous functions and features for better visualization.

¨        Created Sets, Bins, Groups and Hierarchies.

¨        Interacted with the Business Analyst and the Managers in gathering the business requirements to design and develop reports.

¨        Modified existing tableau reports and supported UAT process.

¨        Created various reports and dashboards using Tableau Desktop and published to the internal team for review and further data analysis.

¨        Blended data taken from multiple sources by selecting primary key from each database for data validation.

¨        Created bar graphs, pie charts, and heat maps to visualize and provide enough detail and thorough insight into the data by region that allow users to take necessary actions.

¨        Developing Attributes, Facts, Metrics, Filters, Prompts and Hierarchies as per Specifications for developing reports.  Performed SQL scripts for testing and validating data on various reports and dashboards  Involved in migrating code between the dev - test –production environments.

¨        Performed a Unit testing and validating data on various reports and dashboards in Tableau.

Environment: Tableau Desktop 9.3 Tableau Server, MS Office Suite, MS Excel, SQL Developer, Oracle Server.

Skill Set

• Aws
• Oracle
• Sql

Project Portfolio

Project#1 

Kanlian- CRM (Android & iOS & Web ) 

 Responsibilities:

●      Created & Managed the Admin Panel & Web Planner Individually for this Kanlian Boats  ● Handled the Android as well as iOS App with the team . 

●      Created Software Requirement Specifications (SRS) Documentation for this whole project with client interaction. 

Activity Planner(IOS & Android)  Responsibilities:

●      Created the Activity Scheduling System according to the Weather Reports only for Singapore. 

●      Lead individually end to end on this project handling the Rest API’s data. 

●      Deploy this project on PlayStore as well as AppStore. 

iOS link : https://apps.apple.com/in/app/activity-planner/id6621245763 

Android link play.google.com/store/apps/details?id=com.aayaninfotech.activityPlanner&hl=en-US 

Project#2

Bomb UAE (IOS & Android)  Responsibilities:

●      Majorly handled the web view functionalities in this project . 

●      Live this project on PlayStore as well as AppStore . 

App link : https://play.google.com/store/apps/details?id=com.epaksolutions.bomb&hl=en-US 

Skill Set

• Android
• Flutter
• Ios

Project Portfolio

Project-1  BillDesk Flutter SDK App 

BillDesk Flutter SDK is a wrapper around BillDesk Payment gateway to integrate into flutter apps. This encapsulates Credit/Debit Card Payments, Internet banking Payments, UPI and Wallets. This package is designed for different merchant applications like IRCTC, HDFC etc. 

Project-2  Cashee 

Cashee is a revolutionary pocket money management app designed for both children and parents, fostering financial literacy and responsibility. Parents can seamlessly manage their children's accounts, track spending, and allocate funds for specific goals. Children enjoy a user 

friendly interface where they can monitor their pocket money balance, access a digital debit card, and set savings goals. With features like cards, teams, challenges, and goals, Cashee encourages healthy financial habits in an engaging way. Integrated with bank APIs for secure money transfers, the app ensures seamless transactions. Available in both English and Arabic,

Cashee caters to users in Saudi Arabia, offering a culturally inclusive experience. Its stunning UI/UX, adorned with captivating lotte animations, sets it apart as a standout in the realm of financial management apps. 

Link - https://play.google.com/store/apps/details?id=com.casheetech.cashee 

Project-3 MH-CET app 

CET is an Exam portal app in which all the data , important links and announcements related to the UnderGraduate, Graduate and Postgraduate courses. App is designed to provide instant updates on student application status and a convenient way to raise and view grievances, this app is your go-to platform for all Maha CET CAP process related updates.This application is developed for both Android and iOS. 

Play Store Link:

https://play.google.com/store/apps/details?id=com.maha.cetcell&pcampaignid=web_share  App Store Link: https://apps.apple.com/in/app/maha-cet-cell/id6451384755 

Project-4 Vidyalekha Parent app 

VidyaLekha provides a simple, powerful cloud based solution to get all school information efficiently and provides a seamless platform for parent-teacher collaboration.  Link: https://play.google.com/store/apps/details?id=com.pramarg.vidyaleka 

Project-5 Eatoz App 

Pioneered the creation of a sophisticated Food Delivery Management Application, complete with tailored experiences for both Drivers and Customers. Designed a dynamic platform featuring a Product Catalog, enticing Offers, personalized product recommendations, swift order placement, real-time order tracking, and seamless integration of Google and Facebook Sign-In.

Elevated user engagement with FCM push notifications and real-time location tracking via Google Maps, backed by Firebase Firestore for robust data management and Provider for responsive state management. 

Skill Set

• Android
• Flutter
• ios

Project Portfolio

•      Project Name: Automation

•      Technologies:

Python3.11, NLP Models, TensorFlow, NLTK,

AWS (Lambda, S3, DynamoDB, API Gateway)

Roles & Responsibility:

•      Create automation scripts to perform ETL.

•      Create RestApi to Perform CRUD Operations.

•      Reviewed and tested code to discover and bug fixes.

•      Developed database and provided support to the applications.

Key accomplishments: Improved my machine learning models and database skills.

•      Project Name: Kenwiz.com

Technologies: Python3.8, Django2.1.9 and MySql

        Roles & Responsibility:

•      Using Python (Django) & designed and developed API’s.

•      Created Mathematical and Science question using python.

•      Created Graphs.

•      Reviewed and tested existing code to discover and bug fixes.

•      Developed database and provided support to the applications.

Description:

•      It is online educational portal project (web application). I developed RESTAPI in Django and tested on postman tool after testing deployed on the server.

Key accomplishments: Improving my Django and database skills.

•      Project Name: Licensing.com

Technologies: Python3.8 (Django2.1.9) and MySql

Roles & Responsibility:

•      Using Python (Django) designed and developed API’s.

•      Troubleshooting interface software and debugging application codes.

•      Tested API and deployed application on sever.

•      Implemented all validations and done testing.

•      Designed database to support business applications.

Description:

•      It is python-based project (web application). I developed RESTAPI in Django tested on postman tool after that deployed on development server.

Key accomplishments: Improved my python3 skills.

             Project Name: Web scraping

Technologies: Python3.8

Roles & Responsibility:

•      Scaped data from website and created CSV for data using Python3 libraries       

•      Involved in bug fixes.

•      Worked in Magento

Description:

•      It is Python-based project. We extracted all the products list from some websites and added products data in csv to sell it on another site.

Key accomplishments: Improved my python3 skills with beautiful soup library and selenium with cromedriver.

•      Project Name: Google Data studio

   Technologies: Python3.8

 Roles & Responsibility:

•      Created Dashboard using Google Data Studio and Microsoft power BI.

•      Analyses data.

•      Integrated data from Mysql.

•      Involved in bug fixes.

Description:

•      In this project I have created dashboard using Google Data Studio and Microsoft power BI and also analyses data of one shopify retailer.

Key accomplishments: Improved my skills Google Data Studio and Microsoft power BI.

Skill Set

• Aws
• Django
• Python

Project Portfolio

ServiceNow Developer | July 2022 – Till Date.

     Responsibilities:

•  Working on Client requirement stories, defects related to existing code and complete on before time.

•  Maintain code updating document on Stories/Defects/incidents.

•  Creation of New Service Requests and Enhancements as per the requirement and confirmed by client.

•  Handling of Users, Groups and Roles, Creation of New applications, modules, and tables.

•  Customization of Incident Management Process Change and Service Catalogue Management.

•  Designing/make a change in workflow as per the business requirement to provide the proper flow to business.

•  Used update sets to move customization from one instance to another instance.

•  Carry out analysis and effort estimate for various customizations.

•  Worked on ServiceNow scripts like Script Includes, Business Rules, Client scripts, UI Policy, Inbound email actions.

•  Worked on Inc Management, Change Management, Problem Management, service management modules.

•  Prepared technical documentation for various issues and Stories. (It’s having the complete information like code, update sets and testing screen shots for future developer understanding).

•  Used update sets to move customization from one instance to another instances.  

•  CS form information Integration.

•  Implementation on incident REST API Integration.              

ServiceNow Developer and Administrator- May 2021 – Jul, 2022

Responsibilities:

 •  Creation of New Service Requests and Enhancements as per the requirement confirmed by client.

•  Handling of Users, Groups and Roles, Creation of New applications, modules, and tables.

•  Customization of Incident Management Process, Change and Service Catalogue Management.

•  Designing/make a change in workflow as per the business requirement to provide the proper flow to business.

•  Used update sets to move customization from one instance to another instance.

•  Carry out analysis and effort estimate for various customizations.

•  Worked on ServiceNow scripts like Script Includes, Business Rules, Client scripts, UI Policy, Inbound email actions.

•  Worked on Incident Management, Change Management, Problem Management, service level management modules.

•  Importing the excel files in the ServiceNow instance into the different tables.

•  Worked on Service Catalog, record producers, and order guide.

•  Prepared technical documentation for various issues.

•  Used update sets to move customization from one instance to another instances.

•  Configured service level management (SLA, OLA).

SQL DBA Administrator - May 2019 – May 2021.

•  Manage SQL Server databases.

•  Configure and maintain database servers and processes.

•  Monitor system's health and performance.

•  Ensure high levels of performance, availability, sustainability and security.

•  Analyse, solve, and correct issues in real time.

•  Assist developers with query tuning and schema refinement.

•  Provide 24x7 support for critical production systems.

•  Perform scheduled maintenance and support release deployment activities after hours.

Skill Set

• HTML,CSS
• ServiceNow

Project Portfolio

Project: C Spire

Role: ServiceNow Developer
Duration: July, 2024 – Till Date
Technologies Used: ServiceNow, JavaScript, UI Policies, Transform Maps, Update Sets, Notifications

Roles and Responsibilities:

• Developed and customized ServiceNow applications using Client Scripts, Business Rules, UI Actions, and UI Policies.
• Implemented configuration management by importing data through Transform Maps.
• Managed environment updates by creating and moving Update Sets between instances.
• Designed and created Record Producers for various modules, including Incident Management and Asset & Configuration Management.
• Utilized JavaScript to create interactive front-end components like forms, views, and pages.
• Personalized and configured forms and fields to align with business requirements.
• Designed and delivered reports and dashboards using data from multiple sources to aid decision-making.

Project: American Express

Role: ServiceNow Developer
Duration: Mar 2021 – Dec 2023
Technologies Used: ServiceNow, JavaScript, Workflows, Execution Plans, Notifications, Transform Maps

Roles and Responsibilities:

• Developed Catalog Items with Variables and Variable Sets to meet business requirements.
• Designed and implemented Workflows and Execution Plans for catalog item automation and approvals.
• Customized ServiceNow applications using Update Sets, UI Scripts, and Notifications.
• Imported data into the ServiceNow CMDB using Transform Maps and attachments in Excel/CSV formats.
• Created and managed workflows for various modules, including Change Management and Incident Management.
• Built and configured Record Producers for multiple processes, ensuring user-friendly submission forms.
• Delivered actionable insights through reports and dashboards created using data from diverse sources.

Project: Advanced Micro Devices (AMD)

Role: Remote Desktop Engineer
Duration: Feb 2020 – Feb 2021
Technologies Used: ServiceNow, Active Directory, Exchange Management PowerShell, PUTTY, VMware VCenter

Roles and Responsibilities:

• Handled ServiceNow ticketing tool to resolve incidents and manage requests efficiently.
• Installed and troubleshot software, including Adobe, Microsoft, SAP, and other business-critical tools on servers and Windows machines.
• Configured and managed printers using IP addresses.
• Documented Standard Operating Procedures (SOPs) for team processes and mentored offshore team members.
• Resolved OS, network, BIOS, and hardware issues, including system driver updates and antivirus configuration.
• Administered Active Directory for user network profiles, password resets, account unlocks, and managing Security Groups and Distribution Lists.
• Configured Unix Accounts and home directories using PUTTY for various locations.
• Managed VM Servers through VMware VCenter, configuring network settings (IP, DNS, Subnet Mask), and generating CPU utilization reports using SCOM.

Technical Skills

·      Environment (O/S): Windows, MAC OS.

·      Web Technologies: JavaScript, CSS, HTML.

·      Client & Server Scripting.

·      Incident, Problem, Change Management.

·      Service Catalog and Workflow.

Skill Set

• HTML,CSS
• JavaScript
• ServiceNow

Project Portfolio

Projects:
Project Title Integrated_CANS
Description The application aimed at simplifying the processes for subscribers, administrators,
and fund managers, ensuring efficient handling of contributions, withdrawals, and
compliance with regulatory standards.Subscriber Registration and Management:
Designed a secure registration process for new subscribers, including profile
management and document uploads. Enabled subscribers to choose and switch
between different pension funds and asset classes, with real-time updates and
performance tracking.Withdrawal and Annuity Processing: Facilitated the process for
partial withdrawals, systematic withdrawals, and annuity purchases, ensuring
compliance with NPS rules.Tax Benefits Calculation: Automated the calculation of tax
benefits under Section 80C and Section 80CCD, with generation of tax
statements.Admin Dashboard: Developed an admin panel for managing subscriber
data, monitoring contributions, generating reports, and handling queries.
Security Measures: Implemented robust security protocols, including encryption,
secure authentication, and authorization to protect sensitive data.
Responsibilities Requirement Analysis of various functionalities pertaining to different Care

Activities.
Development and implementation of the functionalities based on the Functional
Design Document.

Technology & Tools Front End: Asp.Net with C#,Webservices,WebApi, Jquery

Back End: SQL Server 2020

Client CAMS

Project Title VLMS- (Validation Lifecycle Management System)
Description Validation Lifecycle Management Software is useful for Paperless Validation Process
through electronically. This Product is using in Research and Development of
Pharmaceutical Companies. In Paramedical companies, they should need to maintain
and validate the document for every process of product and subsequent changes
before to deliver the product. Previously they have maintained the document in Paper
and, they need to get approval from corresponding each responsible person manually.
Normally Validation process has always been extremely paper-intensive. All
validation documents and their subsequent changes must be tracked, version
controlled and managed in a Paper. The inefficiencies in the validation process costs
regulated manufacturers millions of dollars annually, and these costs are mainly
attributed to using paper to manage the validation process.

Responsibilities Requirement Analysis of various functionalities pertaining to different Care

Activities.
Development and implementation of the functionalities based on the Functional
Design Document.

Client Biocon, Arcolab, Strides, Philips, Genentech, Roche

Project Title ACheckDirect
Description ACD is a web portal which provides the consultants to collected ,analyzed and
information ,Detected suspicious activities and watched for criminal acts and rule
infraction,documentation and physical evidence associated with investigations of
applicant and view reported suspicious activities to local authorities.This portal also
provides automatic alerts on opening and closing of comprehensive report
generation, search engine and centralized data maintenance.

Responsibilities Requirement Analysis of various functionalities pertaining to different Care

Activities.
Development and implementation of the functionalities based on the Functional
Design Document.
Client Verizon

Project Title CIRCUITBREAKER
Description Circuit Breaker is a web portal which provides the consultants to view result
of calculation. This portal allows the administrator to closely monitor the
performance and production in application. This portal also provides
automatic alerts on opening and closing of comprehensive report generation,
search engine and centralized data maintenance

Responsibilities Responsible for project to support transition of new solutions and applications
Interpret business issues and adapt priorities to maintain multiple, in-progress
assignments

Client L&T Construction Company

Project Title ERP
Description An Enterprise Resource Planning (ERP) system is an integrated computer based
application used to manage internal and external resources, including tangible assets
, financial resources, materials, and human resources. Its purpose is to facilitate the
flow of information between all business functions inside the boundaries of the
organization and manage the connections to outside stakeholders. Built on a
centralized database and normally utilizing a common computing platform, ERP
systems consolidate all business operations into a uniform and enterprise-wide
system environment.

Responsibilities Technical Document Preparation, Designing and Coding of Module, Developed

stored procedures and functions.

Technology
Work Location

C#.NET, .NET 3.5 Framework, Asp.Net ,SQL SERVER – 2010,Jquery
Wasltech, Riyadh, Saudi

Client Wosul

Project Title BMC
Description BMC Tool, an end-to-end web-based application is an operational support tool which
is required to check from database, CSI and CAM application. CSI – Customer Service
Interface, used to support customer activities and requests, monitoring day to day
transactions, data related to customers and payment gateway related services.
Responsibilities Daily interaction with offshore contract resources to transition standard procedures,

monitor and assist with incident handling and scheduled procedures

Technology
Work Location

C#.NET, .NET 3.5 Framework, SQL SERVER – 2010.
Infoline, Muscat, Oman

Client Ooredoo

Project Title HEALTH CARE – Paper Clearing Housing
Description PCH is an end to end web based solution for US health care industry. It supports
Provider (Physician) and Payer (Health Insurance Company). It reduces the costs and
Accounts Receivable days for provider since PCH tracks the claims (Bills) from
uploaded to process gateway of the Insurance. For Payer, insurance receiving Claims
directly from Provider via PCH portal instead of traditional way of sent the claim by
USPS which will give 100% acknowledgement of paper claims submission. In the
Health care industry, there are so many companies do the Data Capture process via
RMO (Regional Mailing Office), but PCH receive the claim directly from provider and
convert the same to ANSI for payers which reduce the paper cost and handling
charges.

Responsibilities Participate in application releases, from development, testing and deployment into production
Technology Asp.Net with C#,Webservices,Jquery.

Client Blue Shield of California

Project Title PCH
Description US Health Care claim information which is in proprietary format uploaded by various
customers to our portal. The same has been converted into standard ANSI format
which will be accepted by all US Health Insurance across US system. Also the
application will generate a standard image output (CMS-1500) for each claim (bills)
using a empty template.The generated output will be transferred to secure FTP to

Client. Also applications provide various reconciliation reports for day-in and day-
out

Responsibilities Develop and maintain technical support documentation
Technology
Tools

C#.NET, MVC 4, .NET 4.5 Framework, SQL SERVER – 2008 R2.
Visual Studio 2012

Client WCB
Project Title RMS
Description RMS is a web portal which provides the consultants to search Candidates for openings
available in the consultancy, maintain the call status, Profile status, interview status
and scheduling interview. This portal allows the administrator to closely monitor the
consultant performance and production in consultancy. This portal also provides
intranet mailing, automatic alerts on opening and closing of requirements,
comprehensive report generation, search engine and centralized data maintenance
Responsibilities Database design, Developed stored procedures and triggers. Conducted unit testing

on the features developed.

Technology ASP.NET, VB.Net 4.5, ADO.NET, MS SQL Server 2012.

Client KPPS
Project Title E-Pay
Description E-Transactions is an online shopping between customer(distributor) and
supplier(MLM clients) which uses Internet RupiahCard(IRC)system used to make the
payments while purchasing over the internet. Internet Rupiah Card is a prepaid card
denomination through saving accounts. The e-rupiah card provides the users with a
secure payment structure with any misuse of their account.

Responsibilities Development and implementation of the functionalities based on the Functional

Design Document.
Technology JSP,Javascript,Oracle

Client Rupay

Skill Set

• .NET
• C#
• Sql

Project Portfolio

Client:-Albertsons   (HRSD)                                 Nov2022– Mar 2024    

 Senior ServiceNow Developer

Independently worked on fixing the issues and some enhancements.

 Ø  Configured the New HR services & Record procurers

Ø  Notification template &mail scripts

Ø  Configured new Assignment Rules & catch all logic

Ø  customization of Catalog items, with defined workflows, creation of record producers

Ø  Design notifications, inbound actions as per the requirement.

Ø  Familiar with SLA definition, email Notification, web services integrations using SOAP and REST.

Ø  Creation of user accounts, groups, roles, creating new and updating existing catalog items. Created, published & retiring knowledge base.

Ø  Worked on Business Rules, Client Scripts, UI Policies, UI Actions, Data Policies and Data Dictionary.

Ø  Created record producers for the end user to create the cases on HRSD

Ø  Created various forms and associated Client Scripts, UI policies, including advanced customizations that require modification of UI Pages/Macros.

Ø  Created new HR Services for automating the Transfer process.

Ø  Created Email notifications, Email Templates and Mail Scripts, trigger

email notifications from server-side scripts.

Ø  Have worked on REST integration using basic HTTP Authentication by using the flow designer Spokes Hub.

Ø  Configured the Service Portal to match the theme of the client.

Ø  Worked on Flow Designer for automating record operations, notifications, approvals.

Ø  Created functional and technical specifications documents for ServiceNow Modules.

Ø  Worked with Transform Maps, Data Sources and different transform scripts for data loads and management.

Ø  Implemented ADOBE Integration for Paper Work.

Ø  Worked on Data sources and import sets to import the local file into the system

                                                                                             Developer/Admin

Ø  Collaborating with stakeholders to define and design IT services based on business requirements. This involves understanding user needs, assessing service feasibility, and designing service catalogs, service level agreements (SLAs), and service workflows.

Ø  Implemented, documented, and maintained the Service-Now platform to meet specific business needs to support ITIL and business processes.

Ø  Created Reports, Workflows, data imports for Incident, Problem, Service Request, and Change Service-Now modules.

Ø  Created and Maintained foundation data - User Accounts, Approvers, Support Groups, Create new service catalog requests and items with variables

Ø  Developed UI Appearance for Service Catalog Requests.

Ø  Created, monitored, modified, and published service catalog workflows with approvals.

Ø  Built reports and dashboards.

Ø  Worked on AZURE integration

Ø  Created and used update sets to move customizations between systems.

Ø  Search, populate, and customize the Knowledge base.

Ø  Created Business Rules, Client scripts, UI Policies and UI Actions to customize the instance as per business needs.

Skill Set

• Azure
• ServiceNow

Project Portfolio

Wildcraft 

Aug 2018 – Nov 2019

●       Developed and implemented the Wildcraft web portal, utilizing Asp.Net, MVC, Jquery,Entity Framework and full stack development skills.

●       In this project registered customers get discounts for different activities like Climbing,Cycling,Dirt Biking,Trekking,Running.

●       Successfully handled and managed the Wildcraft back-end database(SQL) , ensuring data integrity and security measures were in place.

Flemingo 

Oct 2016 - Jun 2018

●       Developed and implemented the Flemingo web portal, utilizing Asp.Net, MVC, Jquery,Entity Framework and full stack development skills.

●       Flemingo project proposed on Loyalty based programme.

●       Collaborated with a team to create, manage, and continuously improve the functionality of the web portal.

●       Successfully handled and managed the Flemingo back-end database(SQL) , ensuring data integrity and security measures were in place. 

Adeshwarji

●       Managed and maintained all records for trustees and members in this project.

●       Implemented a system to add and track new members and trustees, including their personal information and donation records.

●       Developed a comprehensive database to keep track of rental details for properties owned by the temple and managed by trustees.

 Zespry

●       Developed a large-scale project for selling Kiwi, primarily utilized by distributors.

●       Implemented distributor registration, Kiwi order processing, and other related functionalities through mobile SMS.

●       Integrated a third-party SMS gateway for seamless communication and transaction handling.

Expense Management

●       Developed a personal and company expense tracking project to enable users to easily track their daily usage expenses.

●       Implemented a user-friendly interface to input and categorize expenses.

●       Created a comprehensive expense report feature to summarize and analyze all expenses.

●       Facilitated decision-making by generating reports that highlighted areas of overspending and identified potential cost-saving opportunities.

●       Streamlined the expense tracking process, saving users valuable time and effort in managing their finances.

Survey Management

●       Developed and implemented a user survey project aimed at enhancing user experience through targeted improvements.

●       Designed and integrated dynamic quizzes to effectively gather user feedback.

●       Incorporated various types of quizzes, including open-ended and multiple-choice questions, to capture diverse user responses.

Trident

●       Developed a loyalty system project for Trident Hotel industry, enhancing customer experience.

●       Implemented a user-friendly registration feature, allowing customers to become loyalty members.

●       Integrated various benefits for loyalty members, including exclusive discounts on hotel room bookings.

●       Created a seamless system for loyalty members to avail discounts on food buffet, promoting customer satisfaction.

Fire Fly

●       Register and support visually impaired individuals to help them experience the world around them.

●       Teach various activities to blind individuals, empowering them to engage in different experiences.

●       Provide assistance and guidance to visually impaired individuals, enabling them to participate in a variety of activities.

●       Create a platform for blind individuals to connect with others and explore different activities.

Reliance Health Care

●       Developed a comprehensive health-focused project aimed at improving employee well-being at Reliance Industries.

●       Implemented a health care program for all employees, allowing them to actively participate in improving their health.

●       Monitored employees#39; daily activities, including electric vehicle charge status and gym routine, to promote a healthy lifestyle.

●       Conducted regular blood pressure checks and other health assessments to ensure employees#39; well-being and early detection of any health issues.

Royalty and Rewards

●       Developed and implemented a loyalty system to enhance customer satisfaction and incentivize repeat purchases.

●       Created a customer points program where customers earn points for each purchase made.

●       Designed and implemented a tiered system where customers can earn more points as they progress to higher levels.

●       Successfully increased customer engagement and loyalty by offering rewards and discounts based on accumulated points.

●       Collaborated with the sales and marketing teams to promote the loyalty program and drive customer participation.

●       Streamlined the redemption process, allowing customers to easily redeem their accumulated points for discounts or free items.

Connect Hyderabad

●       Developed a B2B booking system for agents, enabling seamless flight bookings.

●       Coordinated with Hyderabad agent to facilitate efficient flight booking processes.

●       Implemented a point-based reward system for agents, allowing them to redeem points earned from bookings.

●       Successfully executed the project, resulting in improved efficiency and performance for the booking system.

Star Fan Club

●       Developed a project using the Facebook Developer API to analyze users#39; likes, comments, and shares.

●       Implemented a counting mechanism to determine the winner based on the count obtained from the users#39; activities.

●       Utilized the Facebook API to retrieve and analyze users#39; feeds for a comprehensive evaluation.

●       Delivered meaningful insights on user engagement and activity levels through the project.

BillMe

●       Developed the BillMe project, a Windows application focused on automating bill processing.

●       Implemented an image OCR tool that accurately reads bill images and extracts details such as purchased items and their prices.

●       Improved efficiency by eliminating the need for manual bill data entry and reducing human error.

●       Demonstrated strong problem-solving skills in developing a reliable and accurate OCR tool for bill processing.

Skill Set

• .NET
• Reactjs

Project Portfolio

CLIENT / PROJECT DETAILS

Skill Set

• Aws
• Azure
• CI/CD
• Cloud Solution
• cloud technologies
• HTML,CSS
• LWC
• Salesforce