Project Portfolio
PROJECT DETAILS:
Project Name: Work and Asset Management
Duration: September 2022 - March 2024
Client Name: American Electric Power
Size: 100
Environment:
Maximo, SharePoint, Office 365, ServiceNow, IBM Cloud, AWS, Azure, Web Methods, Dynatrace, Kafka,
Lambda, GitHub, MS Project, SAP, PeopleSoft, MSF, Microsoft Stack, Microservices, Spring Boot, Docker
INM Watson, LLM,
IRole: Agile Coach / QA Manager/ Lead /Business Analyst
Project Overview:
IBM MAXIMO implementation services were provided to the product line teams at American Electric Power.
The focus areas included invoicing, purchase orders, purchase requisitions, and asset management. Key
projects also included Barcoding, Fleet Management, and Virtual Service Writer for the supply chain side.
Ongoing support and maintenance were provided by different scrum teams, delivering small, medium, and major
enhancements along with defect fixes.
Key Responsibilities:
• Ensured that services were seamlessly delivered to the client, maintaining high quality and client
satisfaction.
• Trained teams on Agile methodologies, fostering a culture of continuous improvement and efficient
project execution.
• Managed scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and
retrospectives, to ensure effective collaboration.
• Ensured regular and timely delivery of projects and products in line with Agile methodologies, meeting
defined objectives and client expectations.
• Led project teams across product lines, driving collaboration and ensuring successful delivery of project
milestones.
• Reviewed project plans, schedules, and timelines for deliverables, ensuring alignment with project goals
and deadlines.
• Defined and managed priorities based on the available capacity of team members, ensuring timely
completion of high-priority tasks.
• Rectified reliability issues, monitored progress, tracked KPIs, and managed budgets to ensure project
success and optimal resource utilization.
• Managed internal and external stakeholders, ensuring clear communication and prompt resolution of
issues or concerns.
• Encouraged regular iteration on deliverables, ensuring continuous progress, feedback, and adaptation to
changing requirements.
• Client value addition initiatives planning and implementation, identifying opportunities to increase value
for clients and drive business outcomes.
• Demand management, including people and resource management, ensuring the right talent is available
and effectively allocated to meet project needs.
• Analyzed each phase of the Software Development Life Cycle (SDLC)—planning, design, development,
testing, deployment, and Release Management.
• Implemented GenAI for Release planning process
• Worked with development teams on how to leverage relevant GenAI tools and techniques tailored to each
SDLC phases
• Provide recommendations to customer on Gen AI caplabilties
• Engaged with clients on GenAI discussions, on Specific use cases
Project Name: Hyundai Camera Porting and Optimization
Duration: Apr-22 to Aug-22
Client Name: Hyundai Mobis
Team Size: 40
Environment: Embedded C, .NET, Ajax, ServiceNow, Power BI, MS Project, Angular, Node, React.js. AI
and LLM
Role: QA Manager /Scrum Master
Project Overview:
Hyundai developed an algorithm to capture images while the car is in the drive. The algorithm includes FSIR
(Front Side Image Rendering) and RSIR (Rear Side Image Rendering). Initially tested on TDAX boards, the
algorithm will undergo optimization once it is finalized. Optimization will focus on improving performance and
image quality. Key Responsibilities:
• Managed a team consisting of 2 Project Managers, 6 stakeholders, and 5 scrum teams, delivering
projects to a global clientele.
• Successfully delivered 26 rollouts to date, ensuring timely project completion and meeting client
requirements.
• Oversaw projects with budgets ranging between $1M to $2.5M, ensuring cost-effective execution and
value delivery.
• Led Agile teams across multiple projects, providing guidance on Agile practices and ensuring effective
project delivery.
• Managed project tracking using tools such as UTS, Doors, Redmine, and RQM, serving as a single
source of information for project progress.
• Coordinated system design tools and build generation tools, ensuring that all aspects of the project
were aligned and efficiently executed.
• Implemented structured project planning, including scope definition, story point estimation, and
documentation to ensure clear expectations and milestones.
• Played a key role in releases, sprint delivery, and client communications, maintaining alignment with
client needs and deadlines.
• Actively participated in metrics generation and compliance activities, ensuring that the project met
industry standards and client requirements.
• Focused on reducing the delivery time to market through agile practices, enabling faster scope for new
features and continuous improvement.
Project Name: RTC-Configuration
Duration: Apr '18 to Mar 2021
Client Name: Jaguar Land Rover (JLR), UK
Team Size: 20
Environment: Rhapsody, RTC, Redmine, React JS
Role: Scrum Master/Sr. Program Manager Project
Overview:
Jaguar Land Rover (JLR) has multiple divisions, each requiring various tools to be customized according to their
business needs. The RTC tool was used for configuration, and the design was done using Rhapsody. Scrumbased
Agile processes were implemented to execute the project efficiently.
Key Responsibilities:
• Managed the transition of tools and processes, ensuring smooth changeover and minimal disruption.
• Defined and managed project scope, deliverables, schedules, and budgets to ensure successful
execution.
• Ensured that all processes followed Agile methodologies, maintaining consistency and quality
throughout the project.
• Oversaw invoicing procedures, ensuring financial processes were correctly executed.
• Implemented quality assurance protocols to maintain high standards throughout the project's lifecycle.
• Monitored project compliance with industry standards and internal guidelines, ensuring proper
governance and risk management.
• Generated key performance indicators (KPIs) to track project progress and success, providing
actionable insights for improvement.
• Effectively communicated with stakeholders, ensuring alignment between business objectives and
project execution.
• Led a cross-functional team, ensuring efficient collaboration, addressing team challenges, and
promoting productivity.
• Conducted regular quality audits to ensure the project met all predefined standards and requirements.
Project Name: Bank Payment Processing Systems
Duration: Jul '16 to Oct '17
Client Name: Lloyds Bank, UK
Team Size: 40
Environment: Mainframe, Java, SAP
Role: Project Manager Project
Overview:
Lloyds Bank is a prominent British retail and commercial bank with branches across England and Wales. As part
of the project, Straight Through Processing (STP) was implemented to streamline daily bank clearances. The
project focused on verifying various types of payments including CHAPS, BACS, and SWIFT MT/MX
processing methods. Key Responsibilities:
• Successfully transitioned applications to offshore teams, ensuring seamless knowledge transfer and
minimal disruption.
• Managed two major projects related to UK Payments, with project values ranging from $1M to $2.5M.
• Delivered projects with a strong focus on the European market, ensuring timely execution and client
satisfaction.
• Led project teams on various initiatives, ensuring collaboration and efficient delivery.
• Delivered Dynatrace, TSB, and STP applications on time, meeting client expectations.
• Implemented structured project planning, including estimation, documentation, transformation,
staffing, and training efforts.
• Played a key role in releases, ensuring smooth delivery and maintaining effective communication with
clients.
• Contributed to metrics generation, compliance activities, and next-generation initiatives for
continuous improvement.
• Worked with mainframe and Java technologies to enhance system functionality and performance.
• Managed a team of 2 Project Managers and stakeholders, ensuring successful project delivery to global
clients.
Project Name: Novartis NBS TechOps/Quality IT (TOQAIT)
Duration: Mar 2015 to Jul 2016
Client Name: Novartis Key
Responsibilities:
• Ensured effective communication with the client, providing timely updates and addressing concerns to
maintain high customer satisfaction.
• Oversaw the delivery of IT solutions and services, ensuring all project milestones and deadlines were
met according to the client’s expectations.
• Managed relationships with both internal and external stakeholders, facilitating seamless collaboration
and project alignment.
• Led the transition of services, ensuring smooth implementation of processes and technology without
disrupting business operations.
• Contributed to the preparation of Request for Proposals (RFPs), helping secure new business
opportunities and support future growth.
• Implemented Good Manufacturing Practice (GMP) processes to ensure the quality and compliance of
IT solutions.
• Managed offshore and onshore teams, ensuring coordination and efficient delivery of services across
global locations.
• Led efforts in resourcing and staffing, ensuring the team had the necessary skills and capacity to meet
project demands.
• Managed invoicing processes, ensuring timely and accurate billing in line with project requirements.
Project Name: BP Shipping
Duration: May 2007 to Feb 2013
Client Name: British Petroleum
Team Size: 75
Environment: DotNet, SQL Server, Delphi, QTP, QC
Role: Project Manager Project Overview:
The BPOSS project integrated BP Shipping’s commercial and office-based systems with the owned and managed
fleet, as well as internal and external partner systems. The aim was to centralize and streamline all activities
around ship vetting, Voyage clearance, and fleet management. The project utilized Workbenches to provide each
business function with a tailored view to navigate outstanding activities and data.
Key Responsibilities:
• Oversaw the entire project lifecycle and maintained effective communication with the client to ensure
satisfaction and project alignment.
• Managed the coordination of various modules and teams to deliver a fully integrated solution.
• Built expertise in the shipping domain to provide tailored solutions and ensure alignment with business
needs.
• Managed invoicing processes and resource allocation, ensuring timely and accurate project execution.
• Implemented lean practices to improve efficiency and reduce waste throughout the project lifecycle.
• Contributed to the preparation of new Request for Proposals (RFPs), securing new business opportunities
for BP.
Project Name: North America Order Workbench
Duration: Feb 2004 to Mar 2007
Client Name: General Motors Key
Responsibilities:
• Led development efforts to design and implement solutions for the North American Order Workbench.
• Built expertise in General Motors’ order processing systems to ensure effective solutions.
• Managed invoicing and resource allocation, ensuring efficient execution of the project.
• Incorporated lean methodologies to enhance operational efficiency and streamline workflows.
• Contributed to the creation and submission of new Request for Proposals (RFPs) to attract new
opportunities.
Project Name: Windows Sustenance Program
Duration: Feb 2001 to Jan 2004
Client Name: Microsoft Key
Responsibilities:
• Managed the ongoing development and support of Microsoft’s Windows Sustenance Program.
• Developed expertise in Windows systems, providing insights and improving the program’s effectiveness.
• Oversaw testing efforts and provided training to resources to ensure high-quality outcomes.
• Introduced lean practices to improve delivery timelines and reduce resource waste.
• Worked on new Request for Proposals (RFPs) to secure additional projects and business.